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Fireflies

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  • Tool Introduction:
    AI meeting assistant for Zoom/Meet/Teams: record, transcribe, summarize.
  • Inclusion Date:
    Oct 21, 2025
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Tool Information

What is Fireflies AI

Fireflies AI is an AI meeting assistant that records, transcribes, and turns voice conversations into searchable knowledge. It brings generative AI to Zoom, Google Meet, Microsoft Teams, and more, producing clear transcripts and concise summaries in minutes. With speaker recognition, conversation intelligence, and integrations with popular CRM, project management, and collaboration tools, Fireflies AI streamlines note-taking, follow-ups, and team knowledge sharing so you can focus on the discussion instead of typing.

Fireflies AI Main Features

  • Multi-platform recording: Capture meetings across Zoom, Google Meet, Microsoft Teams, and other web conferencing tools.
  • Accurate transcription: Get searchable, time-stamped transcripts for calls, interviews, and webinars.
  • AI-generated summaries: Produce key points, decisions, and next steps to speed up follow-ups.
  • Speaker recognition: Identify speakers and attribute statements for clearer context.
  • Conversation intelligence: Analyze talk time, topics, and trends to improve meeting effectiveness.
  • Global search: Instantly find moments across transcripts, notes, and highlights with keyword search.
  • Workflow integrations: Sync notes and action items to CRM, project, and collaboration tools.
  • Team collaboration: Share recordings, comment, and manage permissions within a team workspace.
  • Reusable highlights: Create and share clips or snippets to surface the most important moments.
  • Automated follow-ups: Turn summaries into tasks or updates through connected tools.

Fireflies AI Suitable For

Fireflies AI fits sales and customer success teams who need reliable call notes, recruiters and HR handling interviews, product and engineering leaders tracking decisions, marketers running stakeholder or research calls, consultants and agencies managing clients, educators and trainers documenting sessions, and any remote or hybrid team seeking searchable, shareable meeting knowledge.

Fireflies AI Usage Steps

  1. Sign up and create a workspace for yourself or your team.
  2. Connect your calendar to auto-detect upcoming meetings.
  3. Authorize access to Zoom, Google Meet, Microsoft Teams, or your preferred platform.
  4. Choose auto-join settings and recording preferences, and confirm consent policies.
  5. Run your meeting; Fireflies AI records and transcribes in the background.
  6. Open the transcript to review speakers, timestamps, and key moments.
  7. Generate an AI summary with decisions, action items, and highlights.
  8. Edit, tag, and annotate important sections for clarity and follow-up.
  9. Use search to find quotes or topics and create shareable clips.
  10. Sync notes and tasks to your CRM or project tools and share with teammates.

Fireflies AI Industry Use Cases

Sales teams capture discovery and demo calls, then push summaries and action items to their CRM; customer success records QBRs to track product feedback and risks; recruiters document interviews to compare candidates without manual note-taking; product managers log stakeholder and user research meetings to inform roadmaps; marketing and research teams summarize focus groups; consultants share concise client call recaps and next steps with internal and external stakeholders.

Fireflies AI Pricing

Fireflies AI is offered via tiered subscriptions with options for individuals, teams, and enterprises. Plans typically scale by transcription volume, storage, advanced analytics, collaboration controls, and integrations. A free plan or trial may be available for evaluation. For current tiers and limits, check the official pricing page.

Fireflies AI Pros and Cons

Pros:

  • Reduces manual note-taking and speeds up follow-ups with AI summaries.
  • Searchable transcripts turn meetings into a reusable knowledge base.
  • Works across major meeting platforms and integrates with work tools.
  • Speaker recognition adds context and accountability.
  • Conversation intelligence helps teams improve call effectiveness.
  • Team sharing and permissions support organization-wide adoption.

Cons:

  • Transcription and summary quality can vary with audio quality and accents.
  • Requires proper consent and adherence to recording policies.
  • Some integrations or analytics may be limited to paid tiers.
  • AI summaries still benefit from human review for nuance and accuracy.
  • Dependence on meeting platform access and settings for auto-join/recording.

Fireflies AI FAQs

  • Does Fireflies AI work with Zoom, Google Meet, and Microsoft Teams?

    Yes. It connects to major conferencing platforms to record and transcribe meetings.

  • Can I search across all past meetings?

    Yes. You can run keyword searches to locate quotes, topics, and highlights across transcripts.

  • How are summaries generated?

    Generative AI analyzes the transcript to produce key points, decisions, and action items.

  • Does it integrate with my CRM or project tools?

    Fireflies AI offers integrations with popular CRM, project management, and collaboration platforms to sync notes and tasks.

  • Is consent required to record meetings?

    Yes. You should follow applicable laws and organizational policies and inform participants before recording.

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