WotNot

What is WotNot AI

WotNot AI is a no-code AI agent platform designed to automate customer support, qualify leads, and streamline workflows across the customer journey. Using an intuitive visual builder, teams can create conversational experiences that answer FAQs in multiple languages, capture feedback to improve CSAT, and provide 24/7 assistance. The platform supports seamless chat escalation to human agents, integrates with ticketing and CRM systems, enables meeting booking, and powers conversational commerce to reduce manual workload and speed up resolutions.

Main Features of WotNot AI

• No-code AI agent builder: Design conversational flows with a visual interface to launch AI agents quickly without developer resources.
• Customer support automation: Resolve common queries, provide self-service answers, and triage complex cases to reduce wait times.
• Lead qualification: Ask smart questions, score prospects, and route qualified leads to sales with meeting booking links.
• Multilingual responses: Engage customers in multiple languages to support global audiences and improve accessibility.
• Human handoff: Seamlessly escalate chats to live agents when needed to maintain context and customer satisfaction.
• Ticketing system integration: Create, update, and sync support tickets directly from conversations for unified operations.
• CRM connectivity: Capture leads, update records, and trigger workflows with native CRM integrations.
• Meeting scheduling: Let prospects book appointments from chat to reduce friction in the handoff to sales.
• Conversational commerce: Guide shoppers with product recommendations and personalized assistance to boost conversions.
• Feedback and CSAT: Collect post-chat ratings and comments to measure service quality and optimize flows.
• Analytics and optimization: Track conversation outcomes, drop-offs, and intent coverage to continuously improve performance.

Who Can Use WotNot AI

WotNot AI is built for customer support teams, sales and marketing operations, and product-led growth teams in SMBs and enterprises. E-commerce brands use it to handle order queries and recommend products; B2B companies use it to qualify leads and book demos; SaaS and fintech firms automate tier-1 support; healthcare, education, and service providers offer 24/7 assistance and multilingual help while maintaining smooth escalation to human agents.

How to Use WotNot AI

1. Sign up and define objectives such as reducing support load, capturing more leads, or improving CSAT.
2. Import or connect data sources (FAQs, knowledge base) and integrate your CRM and ticketing tools.
3. Use the no-code builder to design conversation flows, intents, prompts, and fallback paths.
4. Configure multilingual responses and set rules for routing and human agent escalation.
5. Enable lead capture, qualification logic, and meeting booking where appropriate.
6. Set up conversational commerce steps like product discovery and personalized recommendations.
7. Test in a staging environment, refine messages, and validate edge cases.
8. Deploy on your website or preferred messaging channels and set hours/SLAs.
9. Monitor analytics, CSAT, and resolution rates; iterate on flows to improve outcomes.

WotNot AI Use Cases

E-commerce retailers use WotNot AI to answer product questions, recommend items, track orders, and recover carts. B2B companies automate lead capture and qualification, then route high-intent prospects to sales with instant meeting booking. Customer support teams deflect repetitive tickets, provide multilingual self-service, and escalate complex issues with full context. SaaS firms guide onboarding and troubleshoot common setup issues, while services businesses run after-hours support and feedback surveys to lift CSAT.

WotNot AI Pricing

WotNot AI typically offers tiered plans that scale with usage, features, and integrations. Availability of trials or demos may vary. For current packages, limits, and add-ons, visit the official pricing page or contact the sales team to get a plan aligned with your volume and channel needs.

Pros and Cons of WotNot AI

FAQs about WotNot AI

• Does WotNot AI support multiple languages?

  Yes. It can answer questions in multiple languages to serve global users.

• Can it escalate chats to human agents?

  Yes. WotNot AI enables seamless handoff to live agents with conversation context intact.

• How does WotNot AI integrate with CRMs and ticketing tools?

  It offers native integrations and connectors to sync contacts, create tickets, and trigger workflows directly from chat.

• Is coding required to build an AI agent?

  No. The visual, no-code builder lets you design and launch agents without writing code.

• Can it book meetings for sales teams?

  Yes. You can embed scheduling within conversations to book demos or appointments instantly.