AiSensy

What is AiSensy

AiSensy is a WhatsApp Marketing and Engagement platform built on the official WhatsApp Business API. It enables brands to broadcast promotions, automate order and delivery notifications, and offer fast customer support inside WhatsApp. With Click to WhatsApp Ads, chatbots, forms, payments, and webviews, AiSensy turns WhatsApp into a full‑funnel channel—from lead capture and qualification to checkout and post‑purchase care. Teams can segment audiences, send template‑based campaigns at scale, and track performance to improve conversion and retention.

AiSensy Main Features

• Official WhatsApp Business API foundation: High deliverability, verified sender setup, and policy‑aligned messaging with quality rating monitoring.
• Broadcast campaigns: Send promotional and transactional messages using approved templates, with personalization variables, scheduling, and throttling.
• Interactive messaging: Use buttons, lists, and media to drive replies, clicks, and faster conversions inside WhatsApp.
• Click to WhatsApp Ads: Connect Meta ads that open chats directly, auto‑capture leads, greet with instant replies, and attribute ROI to campaigns.
• Chatbots and automation: Build no‑code flows for FAQs, lead qualification, and routing, with seamless handoff to live agents.
• Payments, forms, and webviews: Collect data with forms, display product catalogs via webviews, and enable in‑chat payments where supported.
• Team inbox for support: Centralize conversations, assign chats, add notes and tags, and maintain response SLAs with quick replies.
• Segmentation and targeting: Organize contacts by tags, attributes, and behavior to send relevant, compliant broadcasts to opted‑in users.
• Event‑based notifications: Trigger order updates, reminders, and alerts via API or webhooks tied to CRM or ecommerce events.
• Analytics and reporting: Track delivery, read, reply, and click metrics, measure conversions, and optimize message templates.
• Integrations and APIs: Connect existing CRM, ecommerce, and data pipelines using APIs and webhooks for synchronized workflows.

Who Should Use AiSensy

AiSensy suits growth and marketing teams, ecommerce and D2C brands, marketplaces, service businesses, education providers, healthcare and clinics, travel and hospitality, real estate, and SaaS customer success teams. It is ideal for organizations that rely on WhatsApp as a primary channel to acquire leads, run promotions, automate notifications, and provide fast, two‑way customer support.

How to Use AiSensy

1. Sign up and complete business verification for WhatsApp Business API (WABA) and connect your WhatsApp number.
2. Import contacts or collect opt‑ins through widgets, QR codes, or Click to WhatsApp Ads to build a compliant audience.
3. Create message templates for promotions and notifications, then submit them for WhatsApp approval.
4. Set up chatbot flows for FAQs, lead capture, and agent handoff; define routing rules and quick replies.
5. Build a broadcast: choose the approved template, personalize variables, segment recipients, schedule, and preview.
6. Enable payments, forms, or webviews to support catalog browsing, data capture, and checkout inside WhatsApp.
7. Integrate your CRM or ecommerce via API/webhooks to trigger order updates and event‑based notifications.
8. Launch campaigns and monitor analytics (delivery, reads, replies, clicks, conversions) to refine templates and timing.

AiSensy Industry Use Cases

Retail and D2C brands send flash sale broadcasts with interactive buttons that open product webviews and accept in‑chat payments. Edtech teams run Click to WhatsApp Ads to capture leads, qualify them with a chatbot, and hand off hot prospects to advisors. Logistics and ecommerce automate order confirmations, shipping alerts, and delivery rescheduling. Clinics send appointment reminders and allow patients to confirm or change slots in chat. Travel agents share itineraries, collect documents via forms, and accept deposits seamlessly in WhatsApp.

AiSensy Pricing

AiSensy’s costs typically combine Meta’s conversation‑based WhatsApp fees with a platform subscription. Pricing often scales by broadcast volume, contacts, team seats, and add‑ons such as chatbots or webviews. Free trials or demos may be available; for exact plan details, billing models, and regional availability of payments, please refer to the official AiSensy website.

AiSensy Pros and Cons

AiSensy FAQs

• What do I need to get started?

  You need a verified business, a WhatsApp Business API setup (WABA), a phone number to connect, and at least one approved message template for broadcasts.

• Can I run promotional broadcasts?

  Yes, to opted‑in users using approved templates and within WhatsApp’s policy and regional guidelines.

• Does AiSensy support Click to WhatsApp Ads?

  Yes. You can connect ads that start chats, capture leads instantly, and attribute campaign performance.

• How are costs calculated?

  Costs typically include Meta’s conversation charges plus AiSensy’s platform subscription and any selected add‑ons.

• Can I integrate my CRM or ecommerce stack?

  Yes. Use APIs and webhooks to sync contacts, trigger messages from events, and push conversation data back to your systems.

• Is there a free trial?

  Availability can vary. Check AiSensy’s website for current trials, demos, and plan details.