-
TelozVisit WebsiteTeloz unifies voice, video, and chat in an omnichannel cloud contact center.
5Website Free trial Paid -
Learn More
What is Teloz AI
Teloz AI is a cloud-based contact center platform that unifies voice, messaging, email, and video into one omnichannel workspace. Powered by AI for smart routing, virtual agents, and real-time analytics, it helps teams resolve issues faster and deliver consistent customer experiences across channels. Companies use Teloz to centralize communications, automate routine tasks, and scale support with enterprise-grade reliability, while connecting to existing CRMs and business apps through flexible APIs. Supervisors gain visibility with dashboards, quality tools, and historical reports.
Main Features of Teloz AI
- Omnichannel contact center: Manage phone, SMS, chat, email, and video in a single agent desktop with conversation continuity and unified history.
- AI-driven routing and assist: Intent detection, skills-based routing, and agent assistance provide suggested replies, knowledge surfacing, and sentiment cues.
- Virtual agents and IVR: Build conversational bots and self-service flows to deflect routine queries and streamline call/menu navigation.
- Workflow automation: Trigger actions, notifications, and follow-ups across channels to reduce manual work and speed resolution.
- Analytics and reporting: Real-time dashboards and historical reports track SLAs, handle time, queue health, and customer satisfaction trends.
- Quality and workforce tools: Monitor interactions, score quality, and optimize staffing for remote or hybrid teams.
- Outbound campaigns: Run compliant voice and messaging outreach with list management and performance tracking.
- APIs and integrations: Connect to popular CRMs, help desks, e-commerce platforms, and internal systems via APIs and webhooks.
- Security and reliability: Encryption in transit and at rest, role-based access controls, and high-availability cloud infrastructure.
-
RingflowVisit Website
Cloud AI contact center with omnichannel, smart routing, and live analytics
5Website Contact for pricing -
Learn More
What is Ringflow AI
Ringflow AI is a cloud contact center platform that unifies customer communications across voice, chat, email, SMS, and social channels. With omnichannel support, intelligent routing, and real-time analytics, it helps teams resolve issues faster while delivering consistent customer experiences. Its AI-powered automation handles repetitive tasks, transcribes and summarizes conversations, and provides agent assist and sentiment insights. Flexible integrations and dashboards give leaders visibility to improve service levels, CSAT, and team productivity at scale.
Ringflow AI Main Features
- Omnichannel communications: Manage voice, chat, email, SMS, and social in a single workspace for seamless customer journeys.
- Intelligent routing: Skills- and priority-based distribution, IVR flows, and queue management to reduce wait times and improve first contact resolution.
- Real-time analytics: Live dashboards and historical reports tracking KPIs like SLA, AHT, FCR, and CSAT for data-driven decisions.
- AI automation: Auto-transcription, call and chat summarization, auto-tagging, and suggested responses to streamline agent workflows.
- Agent assist: Context-aware guidance, knowledge suggestions, and next-best-action prompts during live interactions.
- Quality insights: Call recording, sentiment indicators, and conversation highlights to support coaching and continuous improvement.
- Workflow rules: No-code triggers and actions that automate follow-ups, assignments, and notifications across channels.
- Integrations & APIs: Connect CRM, help desk, and knowledge bases, or extend functionality via REST APIs and webhooks.
- Security & access controls: Role-based permissions and encryption to help protect communications and customer data.
- Cloud scalability: Elastic capacity and global availability to support teams of all sizes.
-
FPT AIVisit Website
All-in-one enterprise AI for chatbots, document automation, CX.
5Website Contact for pricing -
Learn More
What is FPT AI
FPT.AI is a comprehensive enterprise AI platform that helps organizations become AI-first by embedding intelligent automation across customer service, operations, and sales. It brings together conversational AI for building chatbots and voicebots, document processing powered by OCR and NLP, and orchestration tools to integrate AI into existing workflows. With APIs, analytics, and human-in-the-loop capabilities, FPT.AI enables teams to design, deploy, and scale AI solutions that improve customer experience, reduce manual work, and accelerate digital transformation.
FPT AI Main Features
- Conversational AI Suite: Build and manage chatbots and voicebots with NLU, intent detection, and dialog management across web, mobile, and contact center channels.
- Document Processing: OCR + NLP to capture and extract data from invoices, forms, IDs, and contracts with validation flows and confidence scoring.
- Workflow Orchestration: Connect AI outputs to business systems via APIs, triggers, and rules to automate end-to-end processes.
- Analytics and Quality Monitoring: Dashboards for conversation metrics, extraction accuracy, SLAs, and continuous improvement insights.
- Human-in-the-Loop: Seamless handoff to agents and reviewer queues to verify fields, correct errors, and train models over time.
- Integration & Extensibility: API-first architecture, SDKs, and connectors to CRMs, ticketing tools, and data stores.
- Model Lifecycle Management: Dataset curation, versioning, evaluation, and controlled rollout for reliable production performance.
- Security & Governance: Role-based access controls, audit trails, and environment separation to support enterprise adoption.
-
Visit Website
-
Learn More
What is PolyAI
PolyAI is an enterprise conversational voice AI platform that answers every call instantly, 24/7, with lifelike agents designed for customer-led dialogue. It replaces rigid IVR trees with natural conversations that resolve tasks such as identification, routing, FAQs, bookings, and account updates. Built for high-volume contact centers, PolyAI integrates with telephony and back-office systems, enforces enterprise security controls, and provides analytics to improve containment and CSAT while reducing wait times, operational costs, and agent workload.
PolyAI Main Features
- Lifelike voice experience: Natural, low-latency speech that sounds helpful and human, improving caller trust and completion rates.
- Customer-led conversations: Free-form, intent-driven dialog that moves beyond menu trees to resolve goals faster.
- 24/7 instant pickup: Always-on voice assistants that eliminate hold times and spikes during peak call volumes.
- Advanced speech recognition and NLU: Robust understanding of open-ended requests with configurable prompts and guardrails.
- Human handoff: Seamless escalation to live agents with context, transcripts, and caller intent preserved.
- Enterprise integrations: Connects to telephony, contact center platforms, CRM, ticketing, and back-end APIs for real transactions.
- Security and compliance: Enterprise-grade controls such as encryption, access policies, and data minimization with PII redaction options.
- Analytics and optimization: Dashboards for containment, AHT, intent coverage, and transcript insights to iterate quickly.
- Multilingual and accent support: Configurable language coverage and robust performance across diverse accents.
- Scalable and reliable: Built for large call volumes, seasonal surges, and mission-critical CX operations.
-
DealMachineVisit Website
All-in-one REI engine: off-market leads, skip tracing, AI dialing.
5Website Free trial Paid -
Learn More
What is DealMachine AI
DealMachine AI is an all-in-one platform for real estate investors to discover and convert off-market opportunities. It combines lead generation, skip tracing, AI-assisted dialing, and direct mail marketing into a single workflow so you can identify motivated sellers, reach verified owners quickly, and automate follow-ups. By centralizing prospect discovery and outreach, it reduces manual research, shortens time-to-contact, and helps investors consistently nurture leads across channels to close more deals with less busywork.
DealMachine AI Main Features
- Off-market lead discovery: Find motivated seller prospects and build targeted lists for your acquisition pipeline.
- Skip tracing with contact access: Enrich property leads with owner phone numbers and emails to accelerate outreach.
- AI-assisted dialing: Call leads faster with AI support that streamlines calling workflows and improves consistency.
- Direct mail campaigns: Launch and automate branded mailers to reach owners who prefer offline communication.
- Automated follow-ups: Set multi-touch sequences across calls and mail to stay top of mind without manual effort.
- Unified workflow: Manage discovery, contact, and nurture in one place to reduce tool switching and data loss.
- Scalable outreach: Systematize prospecting so solo investors and teams can scale volume while maintaining quality.
-
Synthflow AIVisit Website
No-code AI voice agents automate calls, cut costs, stop missed leads.
5Website Free trial Contact for pricing -
Learn More
What is Synthflow AI
Synthflow AI is an AI voice agent platform for automated phone calls, built to help teams answer, triage, and resolve calls without coding. Using a no‑code builder, you can create custom virtual receptionist and answering flows that draw on your own data, FAQs, and procedures. The system handles inbound and outbound conversations, qualifies leads, routes urgent requests, books appointments, and escalates to humans when needed. With 24/7 availability and enterprise‑ready controls, Synthflow AI helps businesses stop missing calls, deliver consistent customer support, and convert more leads at lower operational cost.
Synthflow AI Main Features
- No‑code voice agent builder: Design call flows, intents, and responses using drag‑and‑drop logic and your knowledge base.
- Natural speech: High‑quality speech‑to‑text and text‑to‑speech for fast, human‑like conversations across multiple languages and voices.
- Call routing and transfer: Intelligent call routing, warm transfers, voicemail fallback, and configurable business hours.
- Knowledge grounding: Ingest FAQs, policies, and product data so agents answer accurately with your content.
- Lead capture and qualification: Collect caller details, score intent, and push qualified leads to downstream tools.
- Integrations and webhooks: Connect CRMs, help desks, and internal systems via API/webhooks to create end‑to‑end automations.
- Transcripts, recordings, and analytics: Review calls, monitor containment rate, identify gaps, and improve flows.
- Compliance and controls: Consent prompts, redaction options, and access controls to align with company policies.
- Human handoff: Seamless escalation to live agents for complex or sensitive cases.
- Scalable telephony: Handle spikes, after‑hours coverage, and multi‑number deployments without extra staffing.
-
Bland AIVisit Website
[AI phone calling API for devs: automate inbound/outbound, 24/7, multilingual]
5Website Paid Contact for pricing -
Learn More
What is Bland AI
Bland AI is a developer‑first phone calling API for building conversational agents that make and receive calls at scale. It enables inbound and outbound automation with natural, low‑latency speech, multilingual understanding, and customizable voices, so teams can qualify leads, schedule appointments, and resolve routine support 24/7. Engineers integrate via simple APIs and webhooks to trigger calls, process intents, and sync outcomes to CRMs or help desks. By offloading repetitive calls and escalating complex issues to humans, Bland reduces wait times and improves operational efficiency across sales, customer support, and operations.
Bland AI Main Features
- Programmable inbound and outbound calls: Launch, receive, and route calls through a developer‑friendly API.
- Conversational AI: Natural, turn‑taking dialogs that handle interruptions, clarifications, and follow‑ups.
- Multilingual support: Agents can speak and understand many languages for global reach.
- Customizable voices: Choose or tune voice style, tone, and speaking rate to match your brand.
- API and webhooks: Trigger calls, receive events, transcripts, and outcomes for downstream workflows.
- Seamless integrations: Connect to CRMs, help desks, and calendars to update records and book meetings.
- 24/7 reliability: Always‑on agents that handle spikes in call volume without adding headcount.
- Human escalation: Route complex conversations to your live team when needed.
- Analytics artifacts: Access transcripts and key call data for QA and process improvement.
-
Smith aiVisit Website
Smith.ai: 24/7 AI + NA-based receptionists, chat & SMS to convert leads.
5Website Free trial Paid -
Learn More
What is Smith ai
Smith ai (Smith.ai) is a 24/7 customer engagement platform that blends AI automation with North America-based live agents. It offers virtual receptionist services in AI-first or human-first modes, outbound and inbound outreach for sales, service, and support, and AI-powered web chat, SMS, and social messaging. By qualifying leads, scheduling appointments, answering FAQs, and routing conversations across channels, it helps businesses capture and convert more opportunities, manage client interactions at scale, and streamline operations without expanding headcount.
Smith ai Key Features
- Virtual Receptionists: Answer, screen, and route calls with AI-first or human-first workflows; support warm transfers, voicemail, and after-hours coverage.
- AI Web Chat & Messaging: Chatbots handle FAQs and intake, escalating to live agents via web chat, SMS, or social messaging when needed.
- Outreach Campaigns: Structured outbound calls and messages for sales, service follow-ups, renewals, and support re-engagement.
- Lead Qualification & Intake: Custom scripts gather key details, score leads, and book consultations or service appointments.
- Scheduling & Calendar Management: Appointment setting and rescheduling on your preferred calendars with confirmation messages.
- CRM & App Integrations: Connect to popular CRMs, help desks, and calendars to sync contacts, notes, and outcomes.
- Spam & Routing Controls: Block spam/robocalls, apply rules by time, geography, or caller type, and tailor escalation paths.
- Analytics & Visibility: Call and chat logs, summaries, and outcomes help teams monitor performance and optimize scripts.
- Scalable Coverage: 24/7, weekends, and holidays with capacity to handle spikes in call and chat volume.
-
Callin ioVisit Website
AI voice agents for SMBs: white-label, per-second, global scale.
5Website Free trial Paid Contact for pricing -
Learn More
What is Callin io AI
Callin io AI is an AI-driven voice assistant platform that modernizes small business communications and call center operations. It provides a white-label AI call center you can brand as your own, with fully managed phone agents that handle inbound and outbound calls, qualify leads, and book appointments. With per-second billing and global scalability, it adapts to fluctuating demand without rigid seat licenses. Ready-to-use and customizable AI phone agents help teams launch quickly while maintaining natural, human-like conversations.
Callin io AI Main Features
- White-label call center: Brand the platform as your own to deliver a seamless customer experience across numbers and regions.
- Managed AI phone agents: Fully managed agents answer, qualify, route, and schedule so teams can focus on high-value tasks.
- Inbound and outbound support: Handle support, sales, and follow-ups in one place with ready-to-use agent templates.
- Lead qualification and booking: Capture caller details, qualify intent, and book appointments to keep pipelines moving.
- Per-second billing: Pay precisely for usage, enabling cost control for low or spiky call volumes.
- Global scalability: Scale campaigns and service lines across markets without complex telephony build-outs.
- Customizable agents: Tailor prompts, policies, and flows to match brand voice and business rules.
- Voice AI experience: Natural, human-like voice interactions designed for real-time conversations.
-
ConvosoVisit Website
AI outbound dialer boosting connect rates with routing and analytics.
5Website Contact for pricing -
Learn More
What is Convoso AI
Convoso AI is an AI-powered outbound call center platform and dialer built to increase contact rates and drive revenue for performance-focused teams. It combines multimode dialing with intelligent call routing, campaign management, caller ID reputation management, and automation to streamline high-volume outreach. With omnichannel capabilities, compliance controls, and comprehensive reporting, Convoso AI helps sales, lead generation, and collections operations connect with more prospects faster while maintaining quality and control. Teams gain real-time visibility to optimize pacing, staffing, and outcomes.
Convoso AI Main Features
- Multimode Dialing: Switch between predictive, power, and preview dialing to balance speed, control, and agent productivity.
- Intelligent Call Routing: Skills-based and rules-driven routing connect the right lead with the right agent to improve conversion odds.
- Campaign Management: Build and manage multiple outbound campaigns with tailored cadences, scripts, dispositions, and schedules.
- Caller ID Reputation Management: Monitor, rotate, and manage numbers to protect reputation and improve answer rates, including local presence strategies.
- AI & Automation: Automate workflows such as dialing logic, call outcomes, voicemail detection, and follow-up tasks to reduce manual steps.
- Omnichannel Outreach: Coordinate calls with SMS and email to engage prospects on preferred channels and lift overall contact rates.
- Compliance Tools: Support for DNC management, consent capture, call recording controls, and audit trails to help meet regulatory requirements.
- Reporting & Analytics: Real-time dashboards and historical reports surface KPIs like connect rate, agent utilization, and campaign ROI.
- Lead & List Management: Import, segment, and recycle leads with rules for pacing, redialing, and priority to maximize list performance.
- Integrations & APIs: Connect with CRMs and data sources to sync leads, outcomes, and attribution across your stack.
-
Visit Website
-
Learn More
What is JustCall AI
JustCall AI is a business communication platform that unifies an AI-powered phone system and SMS to help teams scale sales and support. It delivers AI Voice Agents for autonomous call handling, conversation intelligence for transcripts, summaries, sentiment, and action items, plus real-time agent assist. With deep CRM integrations and workflow automation, it captures every interaction, auto-logs notes and outcomes, and triggers follow-ups. Companies use it to grow pipeline, qualify leads faster, and provide responsive, customer-centric support across voice and messaging.
JustCall AI Key Features
- AI Voice Agents: Natural language bots handle inbound/outbound calls, answer FAQs, qualify leads, schedule appointments, and route complex issues to humans.
- Conversation Intelligence: Automatic call transcription, call summaries, sentiment and keyword detection, topics, action items, and QA scorecards for coaching.
- Real-time Agent Assist: Live prompts, suggested replies, and next-best actions to reduce handle time and improve first-contact resolution.
- Auto-Logging to CRM: Sync contacts, notes, dispositions, and outcomes; update fields and create tasks in connected CRMs and help desks.
- SMS and Text Automation: Two-way texting, templates, campaigns, and follow-up sequences for timely customer communication.
- Call Management: IVR, smart routing, warm/cold transfers, voicemail, recordings, live monitoring, whisper/barge for team supervision.
- Analytics and Dashboards: Performance metrics for teams and agents, outcome tracking, and trend analysis to optimize playbooks.
- Integrations and Extensibility: Connect with popular tools such as Salesforce, HubSpot, Pipedrive, Zoho, Zendesk, Intercom, Slack, and Zapier.
- Compliance Controls: Tools to manage recordings, consent, and do-not-contact lists to support regulatory and brand requirements.
-
OpenPhoneVisit Website
AI business phone for teams: shared inbox, summaries, Sona 24/7.
5Website Free trial Paid -
Learn More
What is OpenPhone AI
OpenPhone AI is a collaborative business phone system built for startups and small teams. It unifies calls, texts, voicemail, and contacts in a single shared workspace that works across desktop and mobile. Teams get dedicated phone numbers for individuals or departments, clear conversation history, and easy internal collaboration. AI capabilities provide call summaries, searchable transcripts, and suggested follow-ups, while the 24/7 voice agent Sona can answer, qualify, and route calls. With integrations to popular tools, OpenPhone keeps workflows efficient and customer data consistent.
OpenPhone AI Main Features
- Dedicated business numbers: Create local or toll-free numbers for people, teams, or campaigns without extra hardware.
- Shared inbox for calls and SMS: See full context, assign conversations, leave internal comments, and avoid duplicate replies.
- AI call summaries and transcripts: Automatically capture key points, action items, and searchable transcripts for every call.
- Sona, a 24/7 AI agent: Answer after-hours calls, qualify leads, collect info, and route or escalate based on rules.
- Call routing and business hours: IVR, ring groups, and schedules ensure callers reach the right person at the right time.
- Voicemail to text and recordings: Read and review messages quickly, share recordings, and keep teams aligned.
- Integrations with popular tools: Sync contacts and activities with CRM, help desk, and productivity platforms to reduce manual work.
- Team collaboration: Mentions, assignments, and shared contacts keep everyone on the same page during customer conversations.
- Analytics and reporting: Track volume, response times, and outcomes to improve workflows and staffing.
- Cross-device apps: Use the same number on web, desktop, and mobile with reliable VoIP quality.
-
IntercomVisit Website
Intercom AI delivers instant, accurate support with Fin agent and tools.
5Website Free trial Paid -
Learn More
What is Intercom AI
Intercom AI is an AI-first customer service platform that unifies conversations, automation, and analytics across chat, email, phone, and a modern help center. Powered by the Fin AI Agent, it provides human-quality answers instantly, deflects repetitive questions with accurate self-serve content, and hands off to agents when needed. Teams gain robust ticketing, a shared inbox, and workflow tools that improve resolution speed and consistency, while leaders get visibility to optimize operations at scale.
Intercom AI Key Features
- Fin AI Agent: A human-quality AI agent that delivers instant, accurate answers and routes complex issues to humans with full context.
- Omnichannel inbox: Manage chat, email, and messages in a single shared inbox with assignment, SLAs, and collision prevention.
- Ticketing and workflows: Structure, prioritize, and automate work using ticket queues, rules, and no-code or low-code workflows.
- Help center and knowledge: Host articles, FAQs, and guides that power self-serve support and feed the AI with trusted content.
- Phone support: Offer voice-based help with call routing and agent handoffs, alongside digital channels.
- Proactive support: Trigger messages and bots based on events to guide users before issues become tickets.
- Integrations and API: Connect CRM, product analytics, and data sources to personalize responses and automate updates.
- Analytics and QA: Monitor deflection, CSAT, resolution time, and quality trends to improve service continuously.
-
Visit Website
-
Learn More
What is Dialpad AI
Dialpad AI is a unified, AI-powered communications platform that combines a business phone system, video conferencing, team messaging, and cloud contact center into a single workspace. It applies real-time transcription, conversation intelligence, and automation to coach customer-facing teams, streamline workflows, and elevate customer experience. With AI call summaries, live sentiment, and CRM integrations, Dialpad AI helps reduce handle time, improve service quality, and deliver consistent experiences across voice and digital channels.
Dialpad AI Main Features
- Cloud phone system (VoIP): Provision numbers, route calls, record, and manage voicemail with device-agnostic apps.
- Video meetings and messaging: Host video conferencing and chat in the same platform to keep conversations in context.
- Real-time transcription: Live, speaker-attributed transcripts for calls and meetings reduce note-taking and improve accuracy.
- AI call summaries: Automatic highlights, action items, and follow-ups sent to teams and synced to CRM.
- Conversation intelligence: Sentiment analysis, topics, and keyword tracking to spot trends and coach reps.
- Real-time coaching: Live assist cards and prompts help sales and support handle objections and compliance.
- Omnichannel contact center: Voice, SMS/MMS, and digital channels with queues, IVR, skills-based routing, and SLAs.
- Analytics and reporting: Dashboards for agent performance, queue health, CSAT trends, and call outcomes.
- Integrations: Native connectors with systems like Salesforce, HubSpot, Google Workspace, Microsoft 365, Slack, and more.
- Admin and security: Centralized user management, number assignment, recording policies, and retention controls.
-
CallHippoVisit Website
AI business phone: global & toll‑free numbers, dialers, CRM sync
5Website Free trial Paid -
Learn More
What is CallHippo AI
CallHippo AI is a cloud-based virtual phone system that enables businesses to activate local and toll-free numbers in 50+ countries in as little as three minutes. It streamlines global calling with AI-driven inbound call handling, automations, and analytics to improve customer experience while reducing operational costs. With a power and parallel dialer, call analytics, automatic machine detection, smart DID routing, call monitoring, sticky agent, and WhatsApp Business API integration, CallHippo unifies voice operations and delivers AI-powered agents and insights across your CRM and helpdesk stack.
CallHippo AI Key Features
- Global numbers in minutes: Provision local and toll-free numbers in 50+ countries for fast international presence.
- AI-driven inbound calls: Automate routing, triage, and first responses with AI-powered agents to reduce wait times.
- Power and parallel dialers: Boost outbound productivity, increase connect rates, and shorten sales cycles.
- Automatic Machine Detection (AMD): Detect voicemail and machines to optimize agent talk time and pacing.
- Smart DID routing: Route calls by number, skill, or geography to the best-suited agent or team.
- Call monitoring: Monitor, whisper, and barge for coaching, QA, and live escalation control.
- Sticky agent: Ensure returning callers reach the same agent for continuity and higher CSAT.
- Call analytics and insights: Track KPIs, call volumes, handle times, and outcomes to guide staffing and training.
- WhatsApp Business API integration: Manage messaging alongside voice for unified, omnichannel conversations.
- CRM and helpdesk integrations: Sync contacts, tickets, and call logs with tools your teams already use.
-
KrispVisit Website
Transform photos to short videos with playful AI effects, fast.
5Website Freemium Free trial Contact for pricing -
Learn More
What is Krisp AI
Krisp AI is an audio intelligence tool that removes background noise and echo from calls and meetings, isolating only the human voice. It adds real-time noise cancellation and echo cancellation, accent conversion, meeting transcription, AI-generated notes, and meeting recording to improve clarity and productivity. Working alongside your existing conferencing and contact center tools, Krisp helps individuals, teams, and support operations communicate clearly in any environment—from open offices to remote setups—so conversations stay focused, accurate, and easy to review.
Krisp AI Main Features
- Real-time noise cancellation: Removes background sounds like typing, traffic, or chatter to preserve clear speech.
- Echo cancellation: Eliminates room echo and feedback to keep voices crisp in meeting rooms and home offices.
- Voice isolation: Enhances the human voice so participants remain intelligible even in noisy environments.
- Accent conversion: Converts accents to improve comprehension across global teams and customer interactions.
- Meeting transcription: Generates searchable transcripts for calls and video meetings.
- AI meeting notes: Summarizes key points, decisions, and action items to reduce manual note-taking.
- Meeting recording: Records sessions for training, compliance reviews, and knowledge sharing.
- Works with popular apps: Operates alongside major conferencing and calling tools without changing your workflow.
- Scalable for teams and call centers: Supports collaborative and high-volume environments with simple rollout.
-
VapiVisit Website
DeeVid AI turns text/images/clips into HD videos in 1 min, with effects.
5Website Contact for pricing -
Learn More
What is Vapi AI
Vapi AI is a developer-focused platform for building, testing, and deploying voice AI agents at speed. Its configurable API helps teams create production-grade voice experiences, automate phone workflows, and scale call operations with confidence. Developers can integrate Vapi with existing applications, orchestrate tool calling for backend actions, and run automated tests to validate conversation flows. Multilingual support enables agents to communicate in users’ preferred languages, accelerating global rollouts and improving customer experience.
Vapi AI Main Features
- Configurable Voice Agent API: Define prompts, behaviors, and call flows programmatically to build reliable voice AI products.
- Multilingual support: Serve customers across regions with agents that understand and respond in multiple languages.
- Tool calling: Let agents invoke functions or services to fetch data, trigger actions, or update records during live conversations.
- Automated testing: Validate conversation paths and edge cases with repeatable tests to improve quality and prevent regressions.
- Integration-friendly: Connect Vapi to your applications and workflows to sync data, route calls, and embed voice capabilities where needed.
- Scalable phone operations: Power inbound and outbound call scenarios and standardize voice interactions across teams.
