Gallabox

What is Gallabox AI

Gallabox AI is a conversational AI platform built for WhatsApp Business. It helps companies automate customer chats, centralize a shared team inbox, and run targeted campaigns across the customer lifecycle—lead capture, qualification, onboarding, support, and sales. With no-code workflows, chatbot automation, approved message templates, and actionable analytics, Gallabox streamlines responses, scales personalization, and keeps outreach compliant with WhatsApp policies so businesses can reduce handling time and convert more conversations into revenue.

Gallabox AI Main Features

• WhatsApp Business API foundation: Connect an official WhatsApp Business number to deliver reliable, policy-compliant messaging at scale.
• Shared team inbox: Route, assign, and collaborate on conversations with notes, collision detection, and quick replies to improve first-response and resolution times.
• No‑code chatbot and workflows: Build automation for FAQs, lead qualification, routing, and follow-ups using visual triggers, conditions, and actions.
• WhatsApp marketing & broadcasts: Send segmented campaigns with approved templates, personalization variables, and scheduling to drive engagement.
• Template management: Create, submit, and organize message templates for notifications, promotions, and re-engagement in line with WhatsApp policies.
• Lead capture and nurturing: Collect opt-ins, tag contacts, and run drip sequences to move prospects from inquiry to conversion.
• Integrations & webhooks: Sync contacts and events with popular CRMs, eCommerce, and internal systems, or trigger flows via webhooks.
• Analytics & reporting: Track response times, agent productivity, campaign performance, and conversation outcomes to optimize workflows.
• Access control: Use roles and permissions to manage agent access and maintain operational oversight.
• Compliance by design: Tools for opt-in management, template usage, and conversation categories to align with WhatsApp rules.

Who Should Use Gallabox AI

Gallabox AI suits growth-focused teams that rely on WhatsApp for customer communication—eCommerce and D2C brands, service businesses, SMB sales teams, education and training providers, healthcare and clinics, real estate, travel, and local retail. it's ideal for organizations that want to centralize WhatsApp support, automate repetitive queries, run targeted campaigns, and turn conversations into measurable pipeline and revenue.

Gallabox AI How to Use

1. Create an account: Sign up and set your workspace, users, and roles.
2. Connect WhatsApp Business: Verify your business, provision or migrate a number, and link the WhatsApp Business API.
3. Set up the inbox: Configure queues, assignment rules, business hours, and saved replies for agents.
4. Build automations: Use the visual builder to create chatbots and workflows for FAQs, lead capture, routing, and notifications.
5. Prepare templates: Draft and submit message templates for approvals; add variables and media as needed.
6. Import contacts & opt-ins: Sync lists, define segments and tags, and ensure compliant opt-in status.
7. Launch campaigns: Schedule broadcasts or drip journeys, personalize content, and set success metrics.
8. Measure & iterate: Monitor analytics, refine templates and flows, and optimize team performance.

Gallabox AI Industry Use Cases

E‑commerce: Send order updates, delivery alerts, and abandoned cart recovery messages to boost conversion and retention. Real estate: Qualify leads with a chatbot, schedule site visits, and hand off hot prospects to agents. Healthcare: Automate appointment reminders, intake Q&A, and post‑visit follow-ups. Education: Nurture inquiries, share program details, and guide enrollment. Services & local retail: Manage bookings, send quotes/invoices, and collect feedback via WhatsApp.

Gallabox AI Pricing

Pricing typically combines a platform subscription (features, users, automation limits) with WhatsApp’s conversation-based fees set by Meta. Plans are usually tiered by usage and capabilities. For current packages, add-ons, and any free trial or demo availability, refer to the official Gallabox pricing page.

Gallabox AI Pros and Cons

Gallabox AI FAQs

• Q1: Do I need the official WhatsApp Business API to use Gallabox?

  Yes. Gallabox operates on the WhatsApp Business API. You’ll connect a verified business and a phone number provisioned for API use or migrate an eligible number.

• Q2: Can I migrate an existing WhatsApp number?

  In many cases, eligible numbers can be migrated to the API via a supported provider. The process involves verification and downtime planning.

• Q3: How are WhatsApp messages billed?

  Meta uses conversation-based pricing, categorized by conversation type and region. Platform subscriptions are separate from these WhatsApp fees.

• Q4: Do I need to code to build bots and workflows?

  No. Gallabox provides a no-code builder for common automations, with optional integrations and webhooks for advanced use cases.

• Q5: Can teams collaborate in real time?

  Yes. A shared inbox, assignment rules, internal notes, and saved replies support coordinated, multi-agent customer service on WhatsApp.